[01]
Introduction
At Lumio, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform, website, and services.
By accessing or using Lumio, you agree to the practices described in this policy.
[02]
Information We Collect
Account Information
When you create an account, we may collect:
Full name
Email address
Company information
Billing information
Limitation of liability
Usage Information
We automatically collect information related to your use of the platform, including:
Workflow activity
Integration usage
Device and browser information
Log data
Performance metrics
Connected Services
When you connect third-party applications, Lumio may access certain information necessary to enable integrations and workflow automation.
[03]
How We Use Information
We use collected information to:
Provide and improve our services
Personalize user experience
Deliver workflow automation features
Maintain platform security
Process payments
Communicate product updates
Comply with legal obligations
[04]
Data Security
We implement industry-standard security measures including encryption, access controls, infrastructures monitoring, and authentication safeguards to protect your information.
[05]
Data Retention
We retain data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
[06]
Third-Party Services
Lumio may integrate with external services including productivity, communication, and analytics platforms. These services maintain their own privacy policies.
[07]
Your Right
Depending on your location, you may have the right to:
Access your data
Correct inaccurate information
Request deletion of your personal data
Export your information
Restrict processing actibities
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